The Clinical Trainer is responsible for training our new and existing customers on all Cynosure products. This includes product training and support pre or post sale.

Essential Duties and Responsibilities

  • The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs.
  • New Product training
  • Product re-training
  • Discuss critical account information with sales team before all trainings
  • Schedule initial training within target timeframe of two to three weeks of equipment installation
  • Ensure that new accounts have ordered the necessary products and accessories for a successful in-service and check to confirm receipt at customer site before in-service date
  • Provide input on updating educational material
  • Field clinical questions from customers when necessary
  • Record, communicate and track all visit
  • Embody and deliver the “Exceptional Everyday”

Qualifications

Education

  • Bachelor’s Degree or equivalent experience in nursing, education, life Sciences, or another related field. RN equivalent.

Experience

  • Preferred three to five years of clinical training or experience in a medical setting using Cynosure brand energy-based devices.

Skills

  • Strong interpersonal skills, able to work with staff at all levels
  • Demonstrated problem-solving skills
  • Excellent written and oral communication skills
  • Demonstrates trustworthiness, respect and integrity
  • Must be able to schedule travel in the most efficient and effective manner to maximize time
  • Excellent communication skills written, verbal, and presentation.
  • Possess a positive, proactive approach to solving clinical issues or technical problems
  • Proficient in Microsoft Office applications and web tools.
Job Category: Sales
Job Location: Boston Remote
Job Type: Full Time

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